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Device Repair Terms

Challenger Device Repair Terms

Preparing Devices for Shipment to the Repair Centre


Shipping Devices
To help the repair centre identify your device, your RMA/Unique Reference must be included within the packaging – this will be provided by Challenger once the repair has been authorised.

Warranty Terms
Where a device is repaired within the manufacturers warranty period, we will reinstate the remaining balance of the warranty. If a device is out of warranty, we add 90 days warranty for the parts the repair centre replace.

Quotations will be issued where a device is deemed out of manufacturers warranty, we allow up to 7 days for you to accept or decline the cost, if after 7 days we do not receive a response, we treat the case as a refused quote and return the device.


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