We wanted to let you know that we will be implementing a price increase on some of our products. At Challenger Business Communications, we understand that keeping costs down is important to our customers, and we want you to know that we share that same commitment.
To ensure we can continue to provide our customers with market-leading products, at times we do have to follow our suppliers’ increases. The below services are due to have a price increase to effect from 1st April 2024:
Analogue PSTN & IDSN Services
- PSTN Line Rental +15% per line, per month
- ISDN Line Rental +15% per channel, per month
- ISDN DDI +£0.05 per DDI, per month
- PSTN/ISDN Ancillary Services +£0.50 per service, per month
SIP
- EVE, Gamma & VoiceFlex SIP Trunks +10% per SIP Channel, per month
VoIP System License
- Wildix VoIP License +10% per License, per month
- 8×8 VoIP License +10% per License, per month
- Vanilla IP VoIP License +10% per License, per month
- TelcoSwitch VoIP License +10% per License, per month
- Flow VoIP License +10% per License, per month
Broadband
- ADSL2+ Broadband +15% per service, per month
- FTTC Broadband +15% per service, per month
- GFAST Broadband +15% per service, per month
- SMPF Broadband +15% per service, per month
- MPF Broadband +15% per service, per month
- Fibre Ethernet/Leased Line Broadband +10% per service, per month
- Enhanced Care +15% per service, per month
- Premium Care +15% per service, per month
Challenger Billed Mobile
- O2 +7.9% Increase covering all monthly service charges including tariff line rentals and bolt-ons
- Vodafone +7.9% Increase covering all monthly service charges including tariff line rentals and bolt-ons
Challenger Billed M2M SIM Cards
- Multinet UK4Net +15% Increase covering all monthly service charges including tariff line rentals and bolt-ons
- eSIM Multinet +15% Increase covering all monthly service charges including tariff line rentals and bolt-ons
- All other M2M SIMs +15% Increase covering all monthly service charges including tariff line rentals and bolt-ons
Please note any discounts you currently may receive will remain in place at the current rate.
We want to assure you that we have made every effort to keep this increase as low as possible. We have confirmed that there will be no price increases for our next-generation broadband SOGEA & FTTP products, so now is the perfect time to take advantage of these offerings. Our account managers are available to discuss upgrading to SOGEA or FTTP, you can contact your account manager here: https://challenger-mobile.co.uk/contact/
We understand that price increases are never ideal, especially in the current climate. We apologise for any inconvenience this may cause you and want to assure you that we will continue to work hard to provide you with the best possible service.
If you have any questions or concerns about this price increase or any of our products or services, please do not hesitate to contact your account manager or a member of our support team. You can find our contact details at https://challenger-mobile.co.uk/contact/
Thank you for choosing Challenger Business Communications as your service provider. We appreciate your business and look forward to continuing to serve you in providing you with the best possible products and services.
