Cookie Policy

Please read this cookie policy carefully as it contains important information on who we are and how we use cookies on our website. This policy should be read together with our privacy policy – https://challenger-mobile.co.uk/privacy-policy/ which sets out how and why we collect, store, use and share personal information generally, as well as your rights in relation to your personal information and details of how to contact us and supervisory authorities if you have a complaint.

Who we are

This website is operated by Challenger Mobile Communications Limited. We are a business communications provider.

Our website

This cookie policy relates to your use of our website, https://challenger-mobile.co.uk.

Throughout our website we may link to other websites owned and operated by certain trusted third parties to. These other third party websites may also use cookies or similar technologies in accordance with their own separate policies. For privacy information relating to these other third party websites, please consult their policies as appropriate.

Cookies

A cookie is a small text file which is placed onto your device (eg computer, smartphone or other electronic device) when you use our website. We use cookies on our website. These help us recognise you and your device and store some information about your preferences or past actions.

For example, we may monitor insert details, eg how many times you visit the website, which pages you go to, traffic data, location data and the originating domain name of your internet service provider.

For further information on our use of cookies, including a detailed list of your information which we and others may collect through cookies, please see below.

For further information on cookies generally, including how to control and manage them, visit the guidance on cookies published by the UK Information Commissioner’s Office, www.aboutcookies.org or www.allaboutcookies.org.

Consent to use cookies and changing settings

We will ask for your permission (Consent) to place cookies or other similar technologies on your device, except where they are essential for us to provide you with a service that you have requested.

You can withdraw any consent to the use of cookies or manage any other cookie preferences by  clicking on the cookie settings link in our website footer. It may be necessary to refresh the page for the updated settings to take effect.

Our use of cookies

We use the following cookies:

The table below provides more information about the cookies we use and why:

Cookie Description Duration Type
lfuuid The _lfuuid cookie allows a website to track visitor behaviour on the sites on which the cookie is installed. Tracking is performed anonymously until a user identifies himself by submitting a form. 9 years Other
_ga This cookie is installed by Google Analytics. The cookie is used to calculate visitor, session, campaign data and keep track of site usage for the site’s analytics report. The cookies store information anonymously and assign a randomly generated number to identify unique visitors. 2 years Analytics
_gid This cookie is installed by Google Analytics. The cookie is used to store information of how visitors use a website and helps in creating an analytics report of how the wbsite is doing. The data collected including the number visitors, the source where they have come from, and the pages viisted in an anonymous form. 1 day Analytics
_gat_gtag_UA_101361087_1 Google uses this cookie to distinguish users. 1 minute Analytics
NID This cookie is used to a profile based on user’s interest and display personalized ads to the users. 6 months Advertisement
_hjid Hotjar cookie that is set when the customer first lands on a page with the Hotjar script. It is used to persist the Hotjar User ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID. 1 year Analytics
_hjIncludedInSessionSample This cookie is set to let Hotjar know whether that visitor is included in the data sampling defined by your site’s daily session limit. 30 minutes Analytics
_hjIncludedInPageviewSample This cookie is set to let Hotjar know whether that visitor is included in the data sampling defined by your site’s pageview limit. 30 minutes Analytics

Third party access to the cookies

The cookies we use will only be accessed by us and those third parties named in the table above for the purposes referred to in this cookie policy. Those cookies will not be accessed by any other third party.

How to turn off all cookies and consequences of doing so

If you do not want to accept any cookies, you may be able to change your browser settings so that cookies (including those which are essential to the services requested) are not accepted. If you do this, please be aware that you may lose some of the functionality of our website.

For further information about cookies and how to disable them please go to the guidance on cookies published by the UK Information Commissioner’s Office, www.aboutcookies.org or www.allaboutcookies.org.

How to contact us

Please contact our Data Privacy Manager if you have any questions about this cookie policy or the information we hold about you.

If you wish to contact our Data Privacy Manager, please send an email to management@cmc.uk.net, write to Challenger Mobile Communications Limited, Communications House, Parkway, Deeside Industrial Park, Deeside, CH5 2NS or call 0330 002 2111.

Changes to this policy

This policy was published on 04.11.2020 and last updated on 04.11.2020.

We may change this policy from time to time, when we do we will inform you via a notice on the website.